COMPANY IDENTITY

These Terms of Use describe -among other things- the terms and conditions for the use of the e-shop. Where in the present reference is made to the term "the Company", as such will be meant the Company with the name "KFM SHOP GUIDE AND A COMPANY", based in Chalandri, on Penteli Avenue no. 2 PC 15234, General Commercial Registration Number (no. GEMI) 005087801000, with Tax Identification Number 999711222 of DOY HOLARGOU

The www.shop-guide.gr is the online store for the sale of goods through the Internet created by the Company. The headquarters of the Company is located in Chalandri, on Penteli Avenue no. 2 PC 15234. The online store operates at the electronic address www.shop-guide.gr, under the terms and conditions set forth below.

The online store has set as its primary purpose the best service and satisfaction of the customers who will visit its website www.shop-guide.gr through creating and cultivating a climate of trust.

As important as the customers, who will visit the e-shop www.shop-guide.gr, to be always up to date and secured, the following terms of use are listed for the information of the visitors / customers of the online store  www.shop-guide.gr

INTRODUCTION

The use of the online store www.shop-guide.gr governed by these terms and conditions, which users are required to read carefully and comply with. The Company considers that users before visiting www.shop-guide.gr have read carefully and are aware of the terms of use. With the user entering this website and using the online store www.shop-guide.gr is presumed to have been aware of the terms of use, accepts these terms and waives any claim he may have www.shop-guide.gr, As well as the use of the online store www.shop-guide.gr implies explicit and unconditional consent and consent to the specific terms and conditions. All transactions made through www.shop-guide.gr governed by Greek and European law on e-commerce, as well as by the Law on Consumer Protection (Law 2251/1994) on distance selling.

The legal representative of the Company reserves the right to modify or renew the terms and conditions of transactions without notice, and undertakes the obligation to inform consumers through the page of the online store www.shop-guide.gr and / or by any other appropriate means, for any change, modification or addition is made.

Any invalidity of some terms of the present does not lead to the invalidity of the rest. The non-exercise by the legal representative of his rights under these terms does not imply his resignation from these rights. The legal representative of the Company is not responsible for violation of these terms due to reasons of force majeure, such as extreme weather events, earthquakes, floods, fires, emergencies, etc.

PRIVACY

The protection of your personal data is important for the Company. For this reason the Company complies with the requirements of the General Data Protection Regulation (known as "GKPD") of the EU. The aim is to ensure honesty and transparency regarding the collection and processing of personal data of customers / visitors of the online store  www.shop-guide.gr. The Company fully shares the concern of the customers / visitors of the online store www.shop-guide.gr in relation to their personal data. 

The business activity of the Company consists in retail trade via internet (e-shop), both in Greece and abroad. Specifically, the Company deals with the trade of clothing, footwear and accessories. This privacy statement explains the types of personal data processed by the Company, how it processes it and the purposes for which it is processed. This statement applies to any of your interactions with the Company.

Personal data is data that can be used to identify a natural person. 

You may be required to provide personal information in the context of any communication, transaction and general interaction with the Company. The Company may use your information in accordance with this Privacy Policy. It may also combine them with other information to provide and improve its products and services, as well as content and advertising. 

The Company collects data from you, through its interaction with you. The collection concerns only your absolutely necessary Data, which are appropriate and clear for the intended purpose. 

The collection and general processing is done for various purposes which are described below. Among these purposes is the effective operation of the company but also to provide you with the best experiences with its products and services. Some of this data is provided directly by you when, for example, you create an account in the e-shop or when you purchase a product or when you contact the Company. 

The processing of your data is carried out on the basis of various legal reasons and rights ("legal bases") such as your consent, the legitimate interests of the Company, the need to conclude and execute contracts with you, as well as compliance with the legal obligations of the Company, for various purposes described below. 

Data may also be obtained from third parties. The Company protects the data it receives from third parties in accordance with the practices described in this statement, as well as any additional restrictions imposed by the data provider. For example, when you make a purchase of our Products through our Amazon Store, your details may be sent to us.

When you are asked to provide personal information, you may decline. However, some of the Services and products provided on the Website www.shop-guide.gr require some of your personal data, so that the Company can respond and provide you with the product or service. If you choose not to enter data that is necessary for the operation and provision of a product or service to you, you will not be able to use that product or service. Similarly, in cases where the collection of personal data is mandatory by law or for the purposes of concluding or executing a contract with you, and you do not provide your personal data, the Company will not be able to conclude and execute the contract. 

You can read more about Personal Data Protection by referring to the Personal Data Protection Statement posted on www.shop-guide.gr.

COOKIES

Cookies are small text files that are placed on your device for storing data and that can be retrieved by a Web server in the domain where the cookie was placed. The online store www.shop-guide.gr uses cookies and similar technologies to store and respect your preferences and settings, to enable you to log in, to combat fraud, to analyze the performance of the products provided on it and for other legitimate purposes, as described below. To www.shop-guide.gr has the ability to use cookies as part of the facility, but also the operation of services through its website, making browsing more user friendly. Cookies are small files (text files) which are sent and stored on the computer used by the user, allowing websites such as www.shop-guide.gr, to operate smoothly and without technical anomalies, to collect multiple user options, to identify frequent users, to facilitate their access to it as well as for statistical purposes, in order to determine the areas in which e-shop services are useful, popular or for marketing reasons. Cookies are used to provide you with information and to process your orders. You must keep in mind that cookies are absolutely necessary in order for the website to function properly and smoothly www.shop-guide.gr. The information stored in the cookies of the Company 's website is used exclusively by www.shop-guide.gr but also from partner companies such as Google for statistical purposes. The online store website provides more settings options for individual cookies. Furthermore, the user can configure his server not to receive cookies, either in total or on a case-by-case basis, or choose to delete them automatically when leaving the website.

You can read more about Cookies and other related technologies by referring to the Personal Data Protection Statement posted on www.shop-guide.gr.

COPYRIGHT

All its contents www.shop-guide.gr including images, photographs, graphics, text and generally all files are copyright and trademarks of  www.shop-guide.gr and are protected by the relevant provisions of Greek and European law. No part of this site may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, without any prior written permission, without any prior written permission. who is the owner of the online store www.shop-guide.gr 

SOCIAL MEDIA

In the pages of the online store www.shop-guide.gr gives the visitor / user the opportunity to use social networking tools which either refer him to external pages related to the online store www.shop-guide.gr or display relevant information in the profile of each user on the respective social media of their choice. The use of any of the links concerning the social networking add-ons is subject to the terms of use of the respective network.

MARKETS

Purchasing Process

Our goal is to serve you through a simple, fast, secure and enjoyable transaction process: Navigate to www.shop-guide.gr, select the goods you are interested in and wish to buy through its collection www.shop-guide.gr. Add them to the "SHOPPING BAG" (SHOPPING BAG) by clicking on the relevant icon (BUTTON) ADD TO CART (ADD TO BAG) which is single for any purchase you make during a visit to www.shop-guide.gr. This way you create your order. Then, follow the steps of the short payment process (CHECK OUT) in order to complete the shipment of your order, after first filling in the appropriate fields your required information requested. Upon completion of the ordering process you will receive from us an informative e-mail confirming receipt of your order.

In case you wish to place an order by phone you can call us at (+30) 2106897788

Product availability

In case any of the goods you ordered is not immediately available, then we will contact you via e-mail or phone, within a reasonable time from the placement of the order, to inform you about the possible delivery time. In this case, if you consider that this period of time does not satisfy you, you have the opportunity to request the withdrawal of the order of the goods in question or its replacement with another commodity of your choice. The rest of the goods in your order can be shipped normally.

Order cancellation

In case for any reason you want to cancel your order after registering and completing it at you should contact customer service www.shop-guide.gr via e-mail to the email address info@shop-guide.gr or by phone at (+30) 2106897788